Operations
Operations Director
Operations Director
Leads the operations desk and owns the escalation path for every call in the network. Placeholder profile — replace with the actual team member from the admin panel.
Areas of responsibility
- Port agency
- Disbursement accounts
- Escalation management
Ports covered
- All ports — escalation and dispute handling
- Owner's and protective agency appointments
Education
- Maritime Business AdministrationUniversity—
Certificates
- Ship agency competenceChamber of Shipping—
Languages
Turkish · English
Team
Others on the desk
F&
Finance & DA Manager
Finance & DA Manager
Finance
- Disbursement accounts
- Third-party invoice control
- Funding
PA24/7 duty
Port Agency Manager
Port Agency Manager
Agency Operations
- Clearance & formalities
- Terminal liaison
- Statement of facts
CC24/7 duty
Crew Change Coordinator
Crew Change Coordinator
Crew Services
- Crew formalities
- Visa & letters of guarantee
- Anchorage crew changes
T&24/7 duty
Transfer & Logistics Manager
Transfer & Logistics Manager
Transfer Desk
- Airport transfers
- Fleet dispatch
- Port access permits