Crew Services
Crew Change
Sign-on and sign-off handled end to end, at any hour
Visas, port passes, transfers, hotels and immigration formalities arranged in one file — with our own rooms and vehicles behind the schedule.
- Visa guidance and letters of guarantee by nationality
- Port entry passes and immigration formalities
- Flight-tracked meet and greet inside the terminal
- Group hotel rates at our own airport hotel
- Launch boat transfers for crew changes at anchorage
- Medical cases, repatriation and escort arrangements
A crew change fails on timing, not on paperwork. Flights land late, berths shift, immigration queues build. What protects the schedule is having the rooms, the vehicles and the port passes already arranged — and someone empowered to change the plan at two in the morning.
Before the crew fly
We confirm visa requirements by nationality, issue letters of guarantee where needed, apply for port entry passes and file the crew list amendments with immigration. You get a written plan with times, names and contingencies before anyone boards a plane.
On the day
Our driver meets the flight inside the terminal, not at a car park. Arriving crew go straight to the vessel or to our own hotel if the berth is not ready. Signing-off crew are collected from the gangway and delivered to check-in with time to spare.
When it goes wrong
Delayed flights, missed connections, a berth that moves by twelve hours — these are normal. Because the hotel and the vehicles are ours, we absorb the change without a chain of supplier phone calls.
What the service covers
Formalities
Crew list amendments, seaman's book endorsements, immigration filings and port passes.
Transfers
Airport, port and hotel transfers with licensed vehicles and drivers cleared for port access.
Accommodation
Rooms at our own Best Western Premier Hidden Hills Istanbul Airport, with early check-in for arriving crews.
Anchorage changes
Launch boat coordination, agent escort and baggage handling for crew changes off the berth.
Medical & repatriation
Hospital appointments, escorted transfers and repatriation arrangements including remains.
Documentation
Written crew change plan before travel and a completed report with signatures after.
How it runs
- 01
Plan
Nationalities, flights and berth prospects reviewed; written plan issued.
Within 4 hours
- 02
Prepare
Visas, letters of guarantee, port passes and immigration filings.
3-10 days before
- 03
Meet
Flight-tracked pick-up inside the terminal, baggage assistance, transfer.
On arrival
- 04
Board & sign off
Gangway handover, seaman's book endorsement, outgoing crew to the airport.
Same day
Operational note
Visa requirements change by nationality and by port of entry. We confirm the current position in writing before crew are booked to travel and never rely on a previous case as precedent.